Support
Stuck, curious, or something looks wrong? Email is the fastest path — it lands with the engineer who built the app.
Frequent questions
How do I undo something the app wrote?
Every applied alt text keeps its before and after for 30 days. Open the app, find the image (or the change in your digest), and hit restore — one click, no support ticket needed. If anything resists undoing, email us and we'll fix it personally.
How does billing work?
Billing runs through Shopify — flat monthly prices with usage caps, no metered surprises. Paid tiers carry a 14-day trial. Cancel from the Shopify admin at any time; everything already written stays in your store.
What do Leaf apps touch in my store?
Leaf Alt Text reads your product and theme images and writes one thing: the alt field. No theme code, no product content, no images. Nothing is written without your approval unless you've turned auto-pilot on — and that is reversible per source.
How fast do you answer?
Within one business day, usually much faster. You'll get an answer from the person who built the app — there is no tier-one script between you and a fix.